Shipping policy
Shipping & Return Policy
Welcome to sursurf!
We are committed to delivering your order quickly and providing a smooth shopping experience.
Shipping Policy
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We process all orders within 1–2 business days.
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Estimated delivery time is 7 business days from the date of dispatch.
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Delivery times may vary due to location, weather conditions, holidays, or courier delays.
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Once your order is shipped, you may receive tracking details (if available).
Return Policy
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We offer a 5-day return policy from the date you receive your order.
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To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.
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Products that are damaged due to misuse or normal wear and tear are not eligible for return.
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After we receive and inspect the returned item, eligible refunds or replacements will be processed.
Contact Us
If you have any questions regarding your order, shipping, or returns, please contact us:
Store Name: sursurf
Support Email: contactsurcat@gmail.com